top of page

TERMS & CONDITIONS

CUSTOMER CARE

Thank you for choosing Healing Therapies for your wellness needs. We truly appreciate your trust in our products. Our mission is to provide you with the best natural essential oils and exceptional customer service.

 

If you have any questions, concerns, or need assistance with your order, our dedicated Customer Care team is here to help. Feel free to reach out to us via email at info@healingtherapies.ca. Our team is available Monday to Friday, from 9:00 AM to 6:00 PM (EST).

 

We are committed to your satisfaction and want to ensure that you have a seamless shopping experience with us. Whether you need guidance on selecting the right essential oil for your needs or assistance with tracking your order, our friendly and knowledgeable representatives are ready to assist you.

 

Your feedback is valuable to us as it helps us improve our products and services. Please don't hesitate to share your thoughts and suggestions with us. Your satisfaction is our priority.

 

Thank you once again for choosing Healing Therapies. We are honored to be a part of your wellness journey. We look forward to serving you and providing you with the natural goodness you deserve.

Privacy & Safety

PRIVACY & SAFETY

At Healing Therapies, your privacy and safety are of utmost importance to us. We are committed to protecting the personal information you share with us and ensuring that your online shopping experience is secure. This Privacy and Safety Policy outlines how we collect, use, and safeguard your data.

 

1. Information Collection:

​

- We collect personal information such as your name, contact details, and shipping address when you place an order on our website. This information is necessary for order processing and delivery.

 

- We may also collect non-personal information, such as your device's IP address and browsing behavior on our website, to improve our services and user experience.

 

2. Use of Information:

- We use your personal information to process your orders, provide customer support, and communicate with you regarding your purchases.

 

- Your contact information may be used to send you updates, promotions, and newsletters related to our products and services. You can opt-out of these communications at any time.

 

3. Data Security:

- We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

 

- Our website uses encryption (SSL) to ensure that your data is securely transmitted when placing an order or accessing your account.

 

4. Payment Processing:

- We partner with trusted and secure payment processors to handle payment transactions. We do not store your credit card or payment information on our servers.

 

5. Third-Party Disclosure:

- We do not sell, trade, or transfer your personal information to third parties without your consent, except for the purpose of order fulfillment and delivery.

 

- We may share non-personal information, such as website analytics, with third-party service providers to improve our website's functionality and performance.

 

6. Cookies and Tracking Technologies:

- Our website uses cookies and tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

 

7. Minors' Privacy:

- Our products and services are intended for adult use. We do not knowingly collect or solicit personal information from individuals under the age of 18.

 

8. External Links:

- Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

 

9. Consent:

- By using our website and providing your personal information, you consent to the terms outlined in this Privacy and Safety Policy.

 

We regularly review and update our privacy and security practices to ensure compliance with relevant laws and industry standards. If you have any questions or concerns about our privacy and safety measures, please contact us at info@healingtherapies.ca

 

Thank you for choosing Healing Therapies. Your trust is the foundation of our commitment to providing you with a safe and enjoyable shopping experience.

 

Updated: July 25th, 2023

WHOLESALE INQUIRIES

For all wholesale inquiries, please contact our Wholesale Department at info@healingtherapies.ca or call us at 647-638-2755. We look forward to building a successful partnership with you and contributing to your business's growth with our premium natural essential oils.

​

Thank you for considering Healing Therapies as your wholesale partner.

Updated: July 25th, 2023

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

bottom of page